![]() We will discuss many different types of formal work groups later on in this chapter. A formal work group is made up of employees who mutually influence and interact regularly with one another on work-related matters. For example, a few people in the company who get together to play tennis on the weekend would be considered an informal group. ![]() Informal work groups are made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. In organizations, you may encounter different types of groups. Groups in which members respect one another, feel the desire to contribute to the team, and are capable of coordinating their efforts may have high performance levels, whereas teams characterized by extreme levels of conflict or hostility may demoralize members of the workforce. How groups function in organizations important implications for organizational productivity. What is a group? A group is a collection of individuals who interact with each other such that one person’s actions have an impact on the others.
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